Dispatch · · aiinstall.co
The waitlist is the product
Why we cap installations at thirty per month, and why doing so is the central thing aiinstall.co sells.
A frequent question, in the first reply: can you go faster.
The honest answer is that we could. Two more engineers would let us run forty installs a month inside a quarter. Four more, fifty. The math is not the constraint.
The constraint is what happens to an installation when the engineers running it are not yet sure what an installation is. We do not know how to teach the work in less than nine months. Until then, the new engineer is shadowing — billing nothing, watching everything. We pay them for that. We do not bill it through.
Thirty a month is the rate at which we do not regret the work. We have looked at the alternative. The alternative is a year of distrust per poorly installed agent, paid by the operator we left behind, not by us.
So we cap. The cap is uncomfortable and the cap is the point. The cap is the reason a director, two months from now, can sit in the chair and trust what is happening on the other side of it.
If the cap means you wait, you wait. The wait is shorter than the wait you have been doing every Tuesday morning anyway.