01What if I can't make a session live? + −
Friday is replayable; we record it cleanly and ship the link to the cohort within twelve hours. Saturday is the install day — try to be there. If a real conflict surfaces between now and the event, write back and we'll move you to the next cohort at no charge.
02Do I need to be technical? + −
No. You need to be willing to follow a procedure on screen and click. If you can configure a Zapier zap, you have already cleared the bar. If you can't, we install alongside you on Saturday so the bar isn't yours to clear alone.
03What tools do I need installed before I show up? + −
An email account you actually read (Gmail, Outlook, Fastmail are all fine), a Claude account (free tier is fine for the workshop install), and one of the four target stacks — Notion, Airtable, HubSpot, or a Google Sheet. The pre-event primer names the exact accounts and walks you through any setup. Twenty minutes, the night before.
04What if my stack is none of those four? + −
Write back when you reserve. If you're inside one tool we've installed against before — there are about thirty — we'll point you at the right substitution. If you're in something esoteric, we'll be honest with you and refund the seat before the event runs.
05Is there a money-back guarantee? + −
Yes, and it's specific. If you attend both days and your agent is not running on real input by Sunday morning ET, write us by Sunday night. Full refund, no follow-up questions, you keep the recording. We've never had to issue one. We will if it ever comes to that.
06What about my data? + −
Your data stays in your accounts. The agent runs against your tools, with your credentials, in your tenant. We never receive a copy of your data; we see only the screens you choose to share during the install. The recording is the live session; you control whether your share is visible in your part of it.
07Can my assistant come too? + −
Yes — at no extra charge, as long as they sit beside you, on your seat. They're often the one who keeps the agent running after Sunday, so we want them in the room. If they need their own seat to attend separately, that's a second reservation.
08Can I expense this through my company? + −
Yes. We invoice from the same legal entity that bills our private installations and can put it on a single PDF with whatever line item your finance team needs. Reply to your reservation email and we'll cut it within a working day.
09What happens after the two days? + −
Six weeks of email support for the agent you installed. We don't run a Slack community and we don't host weekly calls. The followup window is for keeping that one agent honest while it bakes into your routine. After six weeks, the agent is yours, the patterns you learned are yours, and the next agent is yours to install — without us, the way it should be.